Social competence is made by social awareness and relationship management. Personal competence comes from the ability to stay aware of our emotions and manage our behavior. The authors break EQ into four skills-two personal and two social competencies. EQ impacts our careers, friendships, and our most intimate relationships. Better decision making, time management, stress tolerance, communication, anger management, and trust are just a few of the side benefits. The benefits from improving our emotional intelligence show up in many other critical skills. When that happens, it undermines our effectiveness and damages our relationships. Intense emotions can and will override our rational thinking in driving our behavior. Whatever level of EQ we start from, it can be learned and improved.EQ is far more than charisma and gregariousness.Research has shown that emotional intelligence is more important in determining our success and satisfaction with life than IQ.I was excited to read Travis Bradberry and Jean Greaves’ Emotional Intelligence 2.0 based on its promise to help us improve our EQ.Īs a baseline, and perhaps as motivation to better understand EQ, here is some background: For me–someone who aced school and showed signs of a decent IQ yet struggled with life-the concept of EQ explained a lot. The concept of emotional intelligence (EQ) has been around since at least 1995 when Daniel Goleman’s groundbreaking book was published.
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